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Privacy Policy

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Libas Fashion values the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, protect, and handle your personal information when you shop with us.

1. Information We Collect

When you visit or purchase from our store, we collect the following personal information to process your order and provide support:

  • Identity Data: First name, last name, and shipping address.
  • Contact Data: Email address and phone number (used for delivery coordination and order updates).
  • Transaction Data: Details about the products you purchase, cart contents, order totals, and payment confirmation (such as transaction IDs).
  • Usage Data: Information about how you navigate our website (collected via cookies).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process, pack, and ship your orders.
  • To verify UPI payments and confirm orders.
  • To send you transaction updates, shipping notifications, and tracking IDs.
  • To provide customer support on WhatsApp and email.
  • To send you our newsletter and exclusive offers (only if you opt-in).

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website utilizes **256-bit Secure Socket Layer (SSL) encryption** to secure all data transmissions. Furthermore, we do not store your credit card or bank credentials on our servers, as all payments are processed directly via secure UPI transfers.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business:

  • Courier Partners: Sharing your name, address, and phone number to execute package delivery.
  • Hosting Providers: Secure database storage on Hostinger servers.

5. Your Rights

Under the Indian Information Technology Act, you have the right to access, correct, or request the deletion of your personal data stored on our servers. You may contact us at any time to update your shipping details or request that we remove your email from our newsletter subscription list.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us on WhatsApp at +91 91675 17990 or email us at support@libasfashion.com.