Frequently Asked Questions

Ordering & Customization

Our outfits follow standard Indian sizing (S, M, L, XL, XXL). Detailed measurement charts are available on each product page. If you are between sizes, we recommend ordering one size up as ethnic wear can easily be altered down.
Yes! We offer basic sizing alterations (sleeve length, chest width, waist adjustments) for our Anarkalis, Palazzo Sets, and Farsi Dresses. After placing your order, you can message our design team on WhatsApp at +91 91675 17990 with your custom measurements.

Payments & Security

To ensure instant verification and absolute security, we accept payments exclusively via Unified Payments Interface (UPI). You can scan the QR code at checkout using GPay, PhonePe, Paytm, or any UPI app.
Sharing your payment screenshot helps our admin team instantly match your UPI transaction reference with your order ID. Once you click the "Share Screenshot on WhatsApp" button post-checkout, your order details are pre-filled, and our team will immediately verify and approve your order for dispatch.

Shipping & Delivery

Orders within the Mumbai Metro are delivered within 1-2 business days. Delivery to other major metros takes 3-4 business days, and the rest of India takes 5-7 business days. Custom altered orders may require an additional 1-2 days to dispatch.
Shipping is **FREE** for all Mumbai Metro pincodes. Major metros have a flat shipping fee of **₹49**, and the rest of India is **₹99**. Shipping fees are calculated automatically at checkout based on your PIN Code.

Returns & Exchanges

Yes, we offer a 7-day Return & Exchange policy on all standard-sized garments that are unworn, unwashed, and have their original tags attached. Please note that custom-altered garments cannot be returned.
Simply message our support team on WhatsApp at +91 91675 17990 with your Order ID. We will schedule a free reverse pickup from your shipping address and process your refund/exchange once the item passes inspection at our warehouse.